This policy explains what personal data we collect when you use the Yaarlive Agency Panel website (agent.yaarlive.tr) and the Yaarlive Agency Panel and Yaarlive Broadcaster mobile apps (together, the "Service"), how we use it, and your rights.
Who provides the Service
The Service is provided by Zynvora Tech LLC.
Address: 117 S Lexington St Ste 100, Harrisonville, MO 64701, USA
Email: info@zynvoratech.com
Data we collect
- Account information: your email address, password and your account role (main agency or sub-agency).
- Agency application information: the company/agency name, contact person's full name, email, phone number, country, city, estimated number of broadcasters, your message and the panel password you create when applying.
- Messages: messages you send through the in-panel chat and live support.
- Payment details: the payout account details you enter so we can pay you (e.g. IBAN, Epay or Volet account).
- Broadcaster application information: data entered by agencies when adding a broadcaster, such as name, platform user ID and contact details.
- Broadcaster performance data: daily coin, call and activity data received from the Livu/Yaar platform, and the commission and payment calculations based on it.
- Broadcaster account (Yaarlive Broadcaster app): full name, phone number, country, password, Livu/Yaar or TopChat user ID, earnings and salary reports, notifications and support messages.
- Notification token: your device's push notification token (Firebase Cloud Messaging / Apple Push) so the apps can send you notifications. It is deleted when you sign out.
- Technical data: IP address, device and browser information, login times and error logs.
- Cookies: essential session cookies are used to keep you signed in. We do not use advertising cookies.
How we use data
- To let you sign in and to protect your account
- To review agency applications and contact applicants
- To show daily reports, commission and payment information
- To make your commission and salary payments and to deliver chat and support messages
- To process broadcaster applications, forward them to the Livu/Yaar platform and show their approval status
- To operate the Service, fix errors and prevent misuse
- To meet our legal obligations
Who we share data with
We do not sell your personal data or share it for advertising. We only share data in these cases:
- Livu/Yaar and TopChat platforms: information needed to review broadcaster applications.
- Google (Firebase) and Apple: only the notification token and notification text, to deliver push notifications to your device.
- Service providers: hosting and infrastructure providers, acting only on our behalf and under our instructions.
- Legal requirements: when required by a lawful request from the authorities.
Data retention
We keep your data for as long as your account is active. When an account is closed, data is deleted within a reasonable period, except records we are legally required to keep. Technical logs are kept for a limited time for security and troubleshooting only.
Security
Data is transmitted encrypted over HTTPS and can only be accessed by authorized people. No system is completely secure, so please tell us right away if you notice anything suspicious.
Your rights
You have the right to access your data, ask for it to be corrected or deleted, and object to its processing. To exercise your rights under the laws that apply to you (such as GDPR or KVKK), write to info@zynvoratech.com. We respond to requests within 30 days.
Account and data deletion
You can request deletion of your agency account, broadcaster account, application account and related data on the account deletion page, or by emailing info@zynvoratech.com with your account's email address. Once your request is verified, your data will be deleted within 30 days, except records we are legally required to keep.
Children
The Service is not intended for anyone under 18, and we do not knowingly collect data from them.
International transfers
Because of our service providers and the Livu/Yaar platform, your data may be processed outside your country. When this happens, we take appropriate measures to protect it.
Changes
We may update this policy. Changes will be posted on this page and the date above will be updated.
Contact
For questions: info@zynvoratech.com